We do not accept orders through our website. As our floral materials change daily, the photos online are for reference only. Each bouquet is one of a kind. We recommend contacting us directly via WeChat / Instagram / SMS / Phone to discuss flower availability and preferences with our team—so we can create the perfect bouquet tailored just for you.
q2 Do you offer delivery services? What are the fees?
Yes, we offer delivery within the Melbourne area. Orders over $88 are eligible for free delivery within the CBD & Docklands. For other areas, delivery fees are calculated based on Uber Delivery rates and vary by distance. Please contact us to confirm the exact fee.
q3 Can I choose the style or color of the bouquet?
Absolutely. Before placing an order, you’re welcome to discuss your preferred style or color palette with us, or simply send us a reference photo. We’ll curate the bouquet to suit your vision using the freshest materials available.
q4 Do you use imported Rose?
Yes, all of our premium rose bouquets use imported Ecuadorian roses, known for their full blooms and rich, elegant tones. These are paired with select local flowers to create beautifully balanced arrangements.
q5 What is the Weekly Flower Subscription, and how does it work?
Our Weekly Subscription is ideal for homes, offices, or anyone who enjoys having flowers regularly. We offer flexible plans: weekly / monthly / quarterly, with the option of curated bouquets or DIY flower packs. · You can pause or resume at any time, with credit retained in your member account. · For full details and benefits, please refer to our [Weekly Subscription].
q6 Do you offer custom arrangements for events like birthdays or weddings?
Yes, we offer a range of high-end custom services for birthdays, grand openings, corporate spaces, weddings, and more. Please contact us at least 5 days in advance to arrange.
q7 How long will the flowers stay fresh? Do you provide care tips?
Our bouquets generally last 5–7 days, depending on the flower types. Some arrangements come with a care card that includes tips on changing water, avoiding direct sunlight, and extending flower life.
q8 Can I cancel or get a refund after placing an order?
Once confirmed, custom floral orders cannot be canceled or refunded. If you need to make changes, please contact us as soon as possible—we’ll do our best to assist based on your situation.
q9 Do you provide invoices or business floral services?
Yes, we can issue invoices with ABN for Australian businesses. We also offer long-term floral services for offices, retail spaces, and seasonal events. Please contact us to discuss your needs.
q10 How can I contact MORI ROOM?
You can reach us via: 📍 Store Address: 874 Bourke St, Docklands, VIC, 3008 📱 WeChat: moriroommel 📱 Instagram: moriroommel 📩 Email: moriroomflowermel@gmail.com 📞 Phone: +61 493 080 842
Mori room 